Q. How long will my order take to arrive?
A. Please visit our Delivery Information page with all information on shipping times and costs.
Q. I made a large order but not all the items have arrived yet?
A. We sometimes ship items out in small groups so that you don't get stung at customs, and also to avoid you waiting for items that may take a little longer. Rest assured, all your items will arrive.
Q. Are you looking for promoters?
A. Yes, we are always looking for promoters that can benefit from our promotional offers. Please contact us for the promoter requirements.
Q. Are your sale items actually 70% off?
A. Yes, we offer an all year round sale with upto 70% off many items.
Q. Where will my order be dispatched from?
A. 95% of orders are dispatched from our warehouse in the UK, the other 5% are shipped out from our overseas Asia warehouse. Items are only shipped out from our Asia warehouse when stock levels are low in our UK warehouse.
Q. What payment methods do you take?
A. We accept all major credit and debit cards as well as Paypal.
Q. Do you sell my details to any other companies?
A. We value your trust. Your personal details will never be sold to third parties.
Q. How safe is it to place an order on your site, will you have access to my bank details?
A. Your card details are secure, payments are processed through our hosting and store provider (Wix) which is certified Level 3 PCI DSS compliant.
Reveuse itself does not have access to your card details and your payment which is processed through Wix is later remitted to ourselves.
Alternatively you can make payment through our additional payment provider Paypal.
If you have a question which isn't answered here, please email us at firstname.lastname@example.org